Important Information
Policies
To help make your stay at Novotel Toronto Centre in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The essential booking conditions for a central Toronto stay, clearly laid out.
Novotel Toronto Centre has policies covering check-in, check-out, age requirements, children, pets, smoking, parking, cots, extra beds, and cancellations. Check-in begins at 3:00 PM and check-out is by noon. The minimum check-in age is 19, and guests must present photo identification at arrival. Children of all ages are welcome, with children aged 17 and above treated as adults for occupancy purposes. Cots are available on request for children aged two and under, subject to availability, while extra beds are not available. Pets are allowed on request. The property is completely non-smoking. Public parking is available on site. The selected room and reservation rate determine the applicable cancellation conditions, while individual amenities may have their own operating arrangements.
- Check-In
Check-in begins at 3:00 PM. Guests are required to show valid photo identification at arrival.
- Check-Out
Check-out is by 12:00 PM. Late departure may be requested, but availability depends on the property's arrangements.
- Minimum Age
The minimum age for check-in is 19. Guests should bring valid photo identification when arriving at the hotel.
- Children
Children of all ages are welcome. Children aged 17 and above are charged as adults for occupancy purposes.
- Cots and Extra Beds
A cot can be requested for children aged two and under at no additional charge, subject to availability and the selected room. Extra beds are not available.
- Pets
Pets are allowed on request, with applicable charges. The property identifies the hotel as pet-friendly.
- Smoking
Novotel Toronto Centre is a 100% smoke-free property. Smoking is not permitted in guest rooms or other hotel areas.
- Parking
Public indoor parking is available on site without advance reservation. The current listed rate is CAD 40 per day. EV charging stations are also available for an additional charge.
- Cancellation
Cancellation and prepayment conditions vary according to the selected accommodation and rate. The applicable terms are shown with the reservation option before booking.
- Early Departure
An early departure fee of one night's accommodation applies according to the property's current conditions.
- Group Reservations
Bookings involving more than six rooms may be subject to different conditions and additional supplements.
- Special Requests
Special requests can be submitted during the reservation process, but they depend on availability and may involve additional charges.